Most orders ship from our distribution center in Virginia Beach, VA within 1-3 business days of ordering (M-F). From there standard shipping times are 1-3 days depending on where you live. Learn more here >>
A business day refers to orders placed before 2:00pm EST Monday through Friday. Orders placed after 2:00pm EST will be considered placed on the next business day.
To track your order, login to your account and select Order History. A tracking number is provided once your order has been processed and shipped from our distribution center in Virginia Beach, VA. Orders ship via USPS mail or UPS. More information can be found here >>
For exchanges and/or returns please click here >>
Promotional items are auto-populated by our website upon checkout IF the cart total is qualified. For example, we may have a promotion that states, "Receive a free promo item if your cart total is above $50 dollars, after discounts/before shipping." You'll need to make sure that this is the case to qualify for the free promotional item. Also, a few items may not qualify towards your cart total (e.g., cell phone cases and headwear) to name a few.
If you believe an error has occurred and to have qualified for a free promotional item please contact us here.
Assuming it's unworn and meets the standards of our Return Policythen yes. However, we will not be able to pay for re-shipping the item back to you or having the item shipped to us.
Each item has a unique, accurate sizing chart on it's product page. The sizing chart can be found in 2 locations (top right corner Size Guide and in the bottom menu Size Chart).
Please fill out this simple Contact Us form here. If your question is pertaining to a specific order please provide your order number in the form.